Features
All you need for a real A.I. humanized experience
CallPilot.ai seamlessly integrates every tool you need to build a comprehensive platform, empowering customer service that are efficient, human, and autonomous.
All-in-one
management platform
One platform, limitless possibilities
Customize your knowledge base, AI assistants, campaigns, voice options, workflows, and all essential tools for your perfect customer experience.Manage your sources effectively by categorizing them and assigning them to different AI assistants. This ensures better control over how information is utilized for each specific case.
Source management
Upload your files and manage the data you want the A.I. to learn for any assistant you choose.
Supports PDF files with A.I.-powered reading
Allows grouping of sources by category
Edit files directly within the platform
AI assistants
Create multiple AI assistants specialized for various tasks with tailored expertise.
Humanized interaction
Unlimited number of assistants
Multilingual: Spanish and English
QA console
Chat directly with any assistant to test its knowledge or quickly get answers on any topic.
Independent chat sessions for each assistant
Instant access to the assistant's expertise
Rate responses to enhance learning
Contact center
Campaigns
Create fully customizable campaigns by setting up an AI assistant, usage dates, contact lists, scripts, and more for both inbound and outbound interactions.
Flexible SupportEnjoy flexibility for both inbound and outbound customer service.
Multi-ChannelEnable multiple channels and assign them to any campaign.
WorkflowsBuild scripts step-by-step with guided workflow nodes.
Contact poolsOrganize campaign contacts into groups for seamless outbound campaigns.
AI voicesChoose AI voices for multilingual voice campaigns with various dialects and gender options.
WebhooksConfigure webhooks to further specialize your scripts with a developer-friendly interface.
Reduce your costs & increase quality.
Upgrade your Customer Support with CallPilot.ai
